We're three of us in one office, at 19 Socrates Street in Academia, Windhoek. There is no contact desk, no ticketing system — your email lands on Naomi's, Hilma's or Esther's screen, and one of us replies by hand.
≤ 1 dayReply time on every enquiry, every day, for the last 11 years.
Within one working day, every time. We are three women in one office in Windhoek, so an email is read by a person, not a system. If your trip is in the next two weeks, please call us — it's faster.
N° 02Do I need to pay a deposit when I enquire?+
No. We shape the itinerary first — that's two or three rounds of email, sometimes a call — and only ask for 30% confirmation once you're happy with the plan. The balance is due 30 days before departure.
N° 03Can you help with flights into Namibia?+
International flights are not our specialty — we'll point you to a good agent. Domestic and fly-in flights inside Namibia (e.g. Windhoek → Sossusvlei → Skeleton Coast) are ours to handle and we'll quote them in your itinerary.
N° 04I want to travel with children. Is that possible?+
Yes — most of our routes welcome children of all ages. We tune the lodge choice, the drive distances and the activities to their age. We've had travellers as young as eighteen months and as old as eighty-six in the same year.
N° 05What if I want to travel solo?+
Solo travellers are a quarter of our bookings. A single supplement applies for private accommodation; we'll quote it transparently. Our guided routes are a particularly good fit if you'd like company.
N° 06How do I find your office?+
We're at 19 Socrates Street in Academia, Windhoek. The vehicle handover happens here on Day 1 of every self-drive trip, and you're welcome to drop in for coffee any time.